ZONGULDAK BULENT ECEVIT UNIVERSITY PROF. DR. DURMUŞ GÜNAY LIBRARY QUALITY POLICY

Zonguldak Bülent Ecevit University aims to ensure that the users to whom it provides quality-oriented library services with resources that support education and training, complement research and development, and provide quality-oriented library services with resources that support education and training, complement research and development, become information literate who will be competitive and equipped at the national and international level, and to be a pioneer with its quality-oriented services at the regional / national level, with the goals it has set in relation to its mission, vision and core values.

Prof. Dr. Durmuş Günay Library has adopted the principle of quality-oriented improvement and updating of its services and collection through continuous measurement and monitoring of the satisfaction of its users in line with the determined processes by establishing its goals, mission and vision, and values in this context, in line with the goals it has set in line with the national quality assurance system established by adapting the international standards in quality assurance (ESG 2015-European Standards and Guidelines), which started within the scope of the Bologna process, which includes improvements in the European Higher Education Area, to the institutional external evaluation criteria of the Turkish Higher Education Council.

In this context, Zonguldak Bülent Ecevit University Prof. Dr. Durmuş Günay Library provides all library services
 

    To ensure that all the users it serves take an active role in improving library services and developing the collection,

    An understanding of the creation of library services based on defined processes, continuous evaluation and improvement,

    It has adopted the effective and efficient use of its existing resources.

The principles of this system that all employees embrace

    Satisfaction of all stakeholders, especially students,

    Process-oriented operation management,

    A habit of continuous improvement based on regular review,

    Effective use of resources.

In this context, our Quality Goals are as follows.

    All our service users play an active role in quality and assurance processes,

    Providing the same opportunities to all users regardless of race, language, religion, gender, region and country in accessing and using the desired information in the library services provided,

    Strict adherence to the principle enshrined in Article 10 of the Constitution that “Everyone is equal before the law without distinction of language, race, color, sex, political opinion, philosophical belief, religion, sect and similar reasons.”

    Traditionalizing the participation of all stakeholders in quality assurance processes.